PCRM continues to post the most current COVID-19 information under out Patient Resources section located here.
You’ll find updated statements from ASRM, the SOGC, CFAS, BC CDC and more.
Yes, a referral is required to see a fertility specialist at PCRM. You can obtain a referral from any community physician, such as a family doctor or gynecologist. If you do not have a family doctor you can use a walk-in clinic or by using the TELUS Health App.
Self-referrals are an available option in British Columbia. Patients will be charged a $500 non-refundable fee at the time of booking. Self-referrals can be made online here, or by emailing our referral coordinator at firstname.lastname@example.org or by calling 604-422-7276.
Most initial consultations occur by telephone. This change was implemented in March 2020 as a result of the COVID-19 pandemic. Your PCRM fertility specialist will phone you at a scheduled appointment time. Please be understanding that sometimes our doctors are running ahead of, or behind, schedule as a result of the preceding phone calls. Please make sure your phone number permits calls from private caller ID.
Follow up appointments for ultrasound or physical examination will occur in person at our Edmonton, Burnaby or Victoria locations.
Due to COVID-19 our satellite locations in Surrey, downtown Vancouver and Whistler are not doing in-person visits.
Please log in to your eIVF patient portal. The login details will be given to you by our referral coordinators at the time of booking your initial consultation. The patient portal can be accessed from our homepage
On your eIVF patient portal you will find requisitions for blood tests including:
For the woman (or partner who intends to carry the pregnancy and/or provide eggs):
For the male (or patient who intends to provide sperm)
All patients (male and female) will also be required to do:
A hysterosalpingogram (HSG) is an x-ray test where dye is passed through the uterus and out the Fallopian tubes to check that they are patent (open). It is a standard part of the infertility work up and is covered by provincial healthcare plans.
To get an HSG, you must have a requisition from your doctor. Normally, PCRM doctors will order this test after your consultation (if it is indicated).
To book the test, phone the HSG location on the first day of your menstrual period and the HSG will be scheduled for a week or two later. Your doctor’s medical office assistant (MOA) will give you a list of locations and an outline of the booking procedures. For reference, here is a list of some of the more common locations around our main facilities:
**Note: This is not an exhaustive list of locations. Please verify if your local hospital offers HSG.
Here is a list of resources, many of which are published by our doctors, that you might find helpful.
Donor eggs are an increasingly common fertility treatment option. The most common reasons why patients choose donor eggs are:
Check out these articles written by PCRM doctors:
Once you have seen your PCRM fertility specialist and developed a treatment plan, you should call us on the first day of your period (full menstrual flow) to get started. If your periods are irregular or absent, please contact your doctor’s medical office assistant to discuss how to get started.
All of your prerequisite blood tests must be completed before starting treatment. If you are planning to use donor sperm, donor eggs or frozen sperm, those specimens must be on site at our location before starting treatment.
Cycle day 1 calls to begin treatment – If your call is not answered, please leave a detailed message and someone will return your call, usually by the end of the day.
To access the PCRM storage facility, one would need to pass through a long series of locked doors that are only accessible to specific PCRM medical and laboratory staff. Our facility also has an independent security system and security guards for the building 24 hours a day. The storage tanks are filled with liquid nitrogen, and the levels are checked and recorded weekly. The holding time for these tanks is several weeks, meaning that if for some reason it was not possible to top up the liquid nitrogen, the samples could still stay frozen. Also, because we use liquid nitrogen, and not electricity, samples will remain safely frozen during power outages.